Features

All our international products include the following core features:

• Choice of two delivery service levels worldwide
• Flexible pick up times for seamless integration with your business
• Advanced sorting/encoding to secure postal discounts
• Franking mark applied at our mail terminals
• Customs clearance to keep your mail moving
• Service disruption alerts
• Convenient electronic invoicing
• Purchase postage via net terms - no required prepayments

Optional Services

These optional services can enhance the success of your mailings:

• Address Hygiene Report Our international address verification service has the power to analyze and correct addresses from more than 220 countries and territories. Using this state-of-the-art system, we process your address file, performing steps such as correcting misspellings, inserting missing information and formatting addresses according to international mailing standards. You receive a detailed report so you can update your database and avoid unnecessary international postage costs.
• File Management To keep your address data and lists up-to-date and avoid the cost of wasted international postage, we offer extensive merge-and-purge services. Our software can quickly scan through thousands of addresses in your database to eliminate duplicates and filter out any that have been determined undeliverable locations. We can also perform database splits on your files as needed.
• Fulfillment Services Fulfilling product information requests is an important—and sometimes challenging—part of many businesses, but handling large volumes in a timely manner is simple with Global Mail. We expedite your requested literature fulfillment, warehousing your materials and providing services such as pick-and-pack, personalization, labeling, folding, tabbing, sealing, polywrapping and inventory management.
• Tracking Follow every international parcel from door to door with Track & Trace, our service that combines tracking visibility with delivery confirmation. From the second they leave your hands to the moment they reach the final destination, you and your customers can stay informed about shipments throughout their journey—and you can enjoy the peace of mind of knowing they've arrived safely and on time.
• Response and Return For your business reply mail, we can provide pre-franked postcards and set up a post office box in the destination country to receive responses, giving you a local presence. If we receive returns marked as undeliverable, we can dispose of the shipment within the destination country or transfer it back to you free of charge. We’ll also provide any address updates available to help you avoid the expense of wasted international postage.
• Selective Routing By constantly monitoring mail traffic patterns worldwide, we can reroute your shipments to bypass local problems—from emergency post office closures just across the border to severe weather in another hemisphere. No matter what happens, with Selective Routing, you’ll always have the fastest path to your customers.
• Special Routing Services With a local presence around the world, we provide customers with access to services no other mailing company can offer. Whether you need to track a package to Southeast Asia, insert direct mail pieces straight into the Canadian mail stream or have publications specially delivered in Latin America, we give you the power to make it happen.
• Direct Marketing Consulting Not only can we ensure your direct marketing pieces are delivered reliably, our Direct Mail Services team can help you make sure they deliver the right message to prospects around the world. These international direct mail experts can guide you through every stage of the process, from creative advice to mailing list acquisition to response handling.

Management Tools

Our mail management tools maximize the efficiency of your mail program—and your business:

• Customer Web Portal Our Customer Web Portal provides more information on your mailings—both domestic and international—than any other tool of its kind in the industry. With this robust proprietary system, you can track shipments, view and download invoices and generate detailed custom reports on your mailings.
• SmartCharge If your business charges international postage costs to internal departments or third parties, our proprietary SmartCharge tool is your ideal solution. This Web-based software system provides cost estimates to help you invoice customers and bill back other departments. You can also generate custom reports on charge-back transactions.

Industry Experience

Global Mail makes shipping more efficient and cost-effective for businesses in a wide variety of industries. For more information, see Industry Savings.

Weight / Size Limits - Max
Length	23.62"
Width	23.62"
Height	23.62"
Weight	66 lbs.*
* Heavier maximum weights apply for Canada and some destinations in Asia and Latin America.