As a retailer you know that processing returns is a large part of doing business…and that it can be a hassle for both you and your customers. Not anymore! With our EASY RETURN product line you have your choice of simple and efficient return solutions built to meet your needs. Whether you select our EASY RETURN LIGHT, EASY RETURN PLUS, or EASY RETURN GROUND service you can simplify returns and satisfy your customers.

Service Levels

EASY RETURN
LIGHT/PLUS
2-3 Average Transit Days
EASY RETURN
GROUND
5-7 Average Transit Days

Product Features

All of our EASY RETURN products include the following standard features:

  • Multiple return label options for your customers: pre-printed labels, call for labels, or print online
  • Tracking on every return piece from postal injection to delivery at your return consolidation center
  • Customer Web Portal access to monitor key trends and specific return reasons
  • Direct injection into the USPS network
  • Six day delivery (Mon.-Sat.)
  • Simple pricing structure

Return Label Solutions

Let us help you streamline your returns and select the solution (or combination of solutions) that works best for you. With EASY RETURN LIGHT, EASY RETURN PLUS, and EASY RETURN GROUND you have three standard label solutions to choose from.

E-Mail Label Solution
  • Your customer service representative e-mails the label to your customer
  • Customer prints and applies label on package and deposits at a mail box, Post Office or collection box

Stuff-the-Box Label Solution
  • Merchant pre-prints label using API interface and places label inside box
  • Customer prints and applies label in package and deposits at a mail box, Post Office or collection box

Consumer API Label Solution
  • Your customer prints the label online by accessing your website
  • Customer prints and applies label on package and deposits at a mail box, Post Office or collection box

Management Tools

Our mail management tools maximize the efficiency of your mail program—and your business:

  • Customer Web Portal Our Customer Web Portal provides more information on your mailing and parcel shipping than any other tool of its kind in the industry. With this robust proprietary system, you can track shipments, view and download invoices and generate custom performance reports.

Dimensions & Requirements

Weight
EASY RETURN LIGHT
(First-Class®)
16 oz. and under
EASY RETURN PLUS
(Priority Mail®)
70 lbs. and under
EASY RETURN GROUND
(Ground Service)
70 lbs. and under
 
Tracking
Intelligent Mail package barcode
 
Qualified Mail
  • Cannot contain First-Class® Content. (This restriction is only for EASY RETURN GROUND.)
  • May contain any mailable matter.
  • Most hazardous materials cannot be shipped.
 
Dimensions
Up to 108" in combined length and girth